Online Support via Netviewer

1st step

Internet Explorer: Start the remote tool!

Start tool

Advantage: No software must be downloaded and saved on your hard disk!

Other browsers: Download the remote tool to your computer and start it.

Start tool
Click open.

 

2nd step

The remote tool asks for a 'session number'. You will receive this number from us as soon as you contact us by phone (+49-721-978-220).

Ask for session number!

Here you can download a user manual for the remote tool as pdf file