Update of purchased software

  1. Service contract for LV-software / strength calculation.
  2. Updates based on a special offer (ca. 10 % of current list price).
  3. Supplementing and extension of programs by separate offer.

Model of service contract (for stress calculation)

Service

Fees contain the following:

  1. Insertion of changes of the codes (AD 2000/ ASME / EN / TRD) into the programs.
  2. Improvement of the environment.
  3. Informing the customer if program errors occur and updating of the corrected program.
  4. Telephone advice service free of charge for questions concerning operating the program.

New modules can be purchased at a reduced price within a service contract.

Delivery

Updates are delivered once or twice a year.

Within a service contract you are entitled to update your software via internet by clicking the update button in your program.

A list of the program modifications of the last three months can be found at bugfixes .

Termination

The service contract is valid for one year (12 months from conclusion of the agreement) and prolongs automatically one year , if not terminated with 3 months notice on either side.